What Is AI Automation? A Beginner’s Guide for Businesses

Imagine it is 9:00 AM on a Monday. Instead of walking into an inbox of 50 unread customer queries and a messy pile of manual invoices, you find your “Digital Workers” have already drafted responses, categorized leads by priority, and flagged the two high-value contracts that need your signature. This isn’t a vision of the […]

What Is an Agentic Workflow and How Is It Different From Regular Automation?

Most automation stories begin the same way. A team tries RPA. It works well at first. Then something changes, usually a UI element or field name, and the entire system falls apart. People patch it. It breaks again. Eventually someone shrugs and says, “Well, that is just how bots work.” Meanwhile, a new generation of […]